For those who have problems with the 121TIME site

[Céline]

I received an e-mail from the webmaster of 121TIME today. He said a person from Holland had already had the same problem (couldn't open the site) and managed to solve it themselves because it was an issue with the configuration of their own computer.

Some details about the 121TIME site:
- The site is tested to work with Windows, linux/unix and Macintosh.
- They test all pages with Explorer, mozilla firefox and safari.
- The site is developped to work on all "default" configurations as far as security and confidentiality are concerned.
- Software that can create problems includes some "internet accelerators" or pop-up blockers other than those included in Windows and firefox.

In order to gather more information and see where the problem might come from, he asked me to ask you some questions. It'd be greatly appreciated if you could answer to them (or part of them), either here or by e-mail to me ([e-mail]). Thanks in advance!

**************


In order to help me can you please let me know if these pages can be displayed on your computer?

1. www.factory121.com/121timevips.ewl

2. www.factory121.com/diams_en.htm
(simple html page explaining about diamonds)

3. www.factory121.com/trolley.ewl
(shopping basket, should be empty)

4. www.factory121.ch/f121store/detWatch.php?collId=7&langId=1
(Here please try to press on "add to basket" and "modify design" buttons and let me know what happens. Clicking on these links should bring you to 121TIME Configurator and 121TIME size and options pages)

5. www.factory121.com/newServices.ewl?languageId=1&content=services/index.xml

6. www.factory121.com/index.ewl

7. www.factory121.com/index.ewl?languageId=2

8. www.factory121.com

9. www.121time.com



I also would like to know something about your computer configurations in order to find something matching between you two?

- Operating system (Windows + version, MAC OS + version, linux + version)? Operating system language?

- Web browser? web browser language?

- Firewall, internet security software ?

- pop-up blocker? which one (google, sp2, yahoo)?

- Is there something remarquable, any configuration change, software update you can remember that preceeds your problems with the website?

[SweetFranzi]

Yes all links worked!!! ;D Owww the shot with the eyes of Stephane...... very very grrrrrrr

Celine, do you still do you want to know the answer of the questions, even if it works now?

[Rosy]

Everything worked!!!!!!!!
except the last link


<sub>I will try to answer the questions:
- Operating system (Windows + version, MAC OS + version, linux + version)?
Windows XP Professional

- Operating system language?
eh...English

- Web browser? web browser language?
I hope you mean the internet provider Otherwise I wouldn't know: planet internet english/dutch

- Firewall, internet security software ?
Yes..a standart one which goes along with XP & internet

- pop-up blocker? which one (google, sp2, yahoo)?
Google

- Is there something remarquable, any configuration change, software update you can remember that preceeds your problems with the website?
nope</sub>



Thanx for doing all this work for us Céline!!!

[Sunshine Lizzie]

oh, I´m so happy to hear that you guys finally got to see the pages!!! YAYAYAY!!!



did you ?

[SweetFranzi]

Sunshine said:

oh, I´m so happy to hear that you guys finally got to see the pages!!! YAYAYAY!!!



did you ?

But ofcourse

[Rosy]

oh yeah..absolutely

[Sunshine Lizzie]